The qualification is designed for candidates employed in hospitality roles for example bar persons/managers, chefs or conference and banqueting assistants/managers, who need to develop or consolidate their skills.
Mandatory units cover aspects of managing the performance of teams and individuals, working as part of a hospitality management team to achieve strategic goals, managing compliance with regulatory and legislative requirements, and managing own professional development within an organisation.
Learners can then choose optional units covering different areas of hospitality management, such as recruitment and selection of hospitality staff and use of customer service as a competitive tool. Then select further optional units from a wide range of units that cover kitchen management, front of house reception, accommodation management and food and beverage service, enabling candidates to meet the needs of their own work role.
Requires 59 credits for full certification – to be agreed.
Studied via distance learning and is also available as a group delivered course for organisations.
Contact us for more detail on units available & their combinations and further information & advice on this qualification.